Shauna Ward
MBA (2019), University of Aberdeen, Diploma & Advanced Diploma of Management (2015), APC Sydney, Diploma in Dental Nursing (2019), DDSH, Trinity College Dublin
Expertise: Strategic Planning & Execution, Financial Management & Analysis, Operational Efficiency & Process Optimisation, Change Management, Performance Metric & KPI Development, Technology Integration & Information Systems Management, Human Resource Management
Education:
- Master of Business Administration, MBA, University of Aberdeen, 2019
- Train the Trainer Diploma, iSkill Dublin 2017
- Diploma & Advanced Diploma of Management, APC, Sydney 2015
- Diploma in Digital Marketing, CMIT, 2016
- Diploma in Dental Nursing, DDSH, Trinity College Dublin 2010
Experience: Shauna has a comprehensive portfolio of expertise spanning strategic planning and execution, financial management, operational efficiency, and process optimization.
Shauna's journey began with a Diploma in Dental Nursing from Trinity College Dublin in 2010, laying a solid foundation for her future endeavors.
Her early career as a dental nurse in Ireland was marked by a dedication to patient care and clinical excellence. Seeking new horizons, Shauna emigrated to Sydney, Australia, in 2012, where she continued to refine her skills and expand her knowledge within the dental industry.
While in Sydney, Shauna's career trajectory soared as she took on pivotal roles such as Dental Treatment Coordinator and Practice Manager. Her commitment to continuous education saw her earning a Diploma and Advanced Diploma of Management from APC in Sydney in 2015, a Diploma in Digital Marketing from CMIT in 2016, and a Train the Trainer Diploma from iSkill Dublin in 2017.
In 2016, Shauna returned to Ireland and joined 3Dental, playing an instrumental role in establishing the clinic in Dublin. In pursuit of further excellence, Shauna completed her Master of Business Administration (MBA) from the University of Aberdeen in 2019.
Under Shauna's leadership, 3Dental has flourished, benefiting from her proficiency in business process improvement, change management, and innovation. She has a keen eye for developing performance metrics and KPIs, ensuring that the clinic operates at peak efficiency while maintaining the highest standards of patient care.
A staunch advocate for her team, Shauna is deeply invested in their professional growth and development. She believes that a motivated and skilled team is the backbone of exceptional patient care.
This philosophy extends to her commitment to continuous education, both for herself and her team, ensuring that 3Dental remains a leader in clinical dentistry and customer service. Her journey from a dental nurse to a COO is a testament to her passion, resilience, and visionary leadership in the dental industry.
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